September 23, 2020

Government Expands 211 Call Line Supports for Interpersonal Violence

As part of its ongoing commitment to addressing interpersonal violence, the province is providing approximately $421,000 over the next three years to the United Way to expand interpersonal violence supports available through the 211 provincial call line and web portal.

This funding will go to United Way’s existing 211 phone line, providing staff with additional training on connecting individuals who have experienced interpersonal violence, including sexual and domestic violence, to services in their community.  Additionally, interpersonal violence content on the 211 website will be refreshed to make it more comprehensive and user-friendly.

“We want to make it as easy as possible for Saskatchewan people to access interpersonal violence supports,” Justice Minister and Attorney General Don Morgan said.  “When people are experiencing interpersonal violence and abuse, they need a system that can quickly provide them with the help and information they need to ensure their own safety.  We have an opportunity to do that through this expansion of 211.”

“People facing interpersonal violence need to make quick decisions that lead to safety,” Minister Responsible for the Status of Women Office Tina Beaudry-Mellor said.  “This investment will create a standardized provincial call line for those who need more information and are making plans to leave, and want to start working toward long-term solutions.”

One of the most frequently-cited barriers to reporting and escaping interpersonal violence is the lack of clear, accurate information on available resources.

The updated web content will provide a centralized location for individuals accessing services and information, making it easier for citizens who are navigating the challenging circumstances of interpersonal violence.  Phone, web and text options will ensure Saskatchewan residents can safely access information and support at any time.

“United Way is dedicated to creating opportunities for people to improve their lives and build a better future,” United Way Regina CEO Robyn Edwards-Bentz said.  “Interpersonal violence and its effects is an unignorable issue.  It not only impacts individuals and families, but also threatens community safety for all.  This funding will ensure Saskatchewan citizens can find help when they need it most.”

In 2018, approximately ten per cent of all calls (including text, live chat and email) to the 211 line were related to interpersonal violence.

Additional information and resources related to interpersonal violence and abuse can currently be found at https://abuse.sk.211.ca/ and https://www.saskatchewan.ca/residents/justice-crime-and-the-law/victims-of-crime-and-abuse